Terms of service

TERMS OF SERVICE

OVERVIEW
Welcome to Virtue Bowling Supply! The terms “we”, “us” and “our” refer to Virtue Bowling Supply. Virtue Bowling Supply operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Virtue Bowling Supply is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service ("Terms") describe your rights and responsibilities when you use the Services. Please read them carefully, as they include important legal information and cover areas such as warranty disclaimers, limitations of liability, and conduct expectations.

By using our Services (online or in-store), you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use our Services.

SECTION 1 - ACCESS AND ACCOUNT
You must be at least the age of majority in your state or province to use our Services, and you represent that any minor dependents accessing our Services do so with your consent.

To use the Services, you may be required to provide personal and payment information. You agree that the information you provide is accurate and up-to-date. You are responsible for maintaining the confidentiality of your account and all activity under your account.

SECTION 2 - OUR PRODUCTS
We strive to represent our products and services as accurately as possible. However, appearance may vary by screen/device, and we do not guarantee exact accuracy. All descriptions and availability are subject to change without notice.

SECTION 3 - ORDERS
Your order constitutes an offer to purchase. We reserve the right to accept or reject any order. Orders are not finalized until payment is processed and confirmed by us. Once accepted, cancellations are not guaranteed. Our Refund Policy applies to all purchases [LINK]. You agree not to purchase for resale or export.

SECTION 4 - PRICES AND BILLING
Prices are subject to change without notice and may differ between online and in-store purchases. Taxes, shipping, and handling charges are additional unless stated. You agree to provide valid, accurate payment details and authorize us to charge your payment method for all applicable charges.

SECTION 5 - SHIPPING AND DELIVERY
Delivery times are estimates and not guaranteed. Once transferred to the carrier, risk of loss and title pass to you. We are not liable for delays caused by carriers or events beyond our control.

SECTION 6 - IN-STORE SERVICES
Virtue Bowling Supply offers in-store services such as custom drilling, fitting, maintenance, and consultations. Customers may leave equipment with us for service, which is stored at their own risk. We are not liable for any loss or damage to items left in-store unless due to gross negligence. Use of bowling equipment involves inherent risk, and we are not liable for injury due to improper use.

SECTION 7 - DEPOSITS AND PAY-LATER OPTIONS
We may allow customers to reserve products or services with a deposit. Items are not released until paid in full. Deposits are non-refundable unless otherwise stated. Third-party financing options like Shop Pay and Affirm may be available, subject to approval.

SECTION 8 - APPOINTMENTS AND CANCELLATION POLICY
Appointments for services must be booked in advance. No-shows are not eligible for refunds. Cancellations with at least 2 hours’ notice may be eligible for a refund at our discretion. Contact your location directly to reschedule.

SECTION 9 - SERVICE LIABILITY AND PERFORMANCE EXPECTATIONS
Our staff performs services to high standards, but individual fit, comfort, and performance results are not guaranteed. If post-service adjustments are needed, follow-up appointments may be required and may incur additional charges.

SECTION 10 - CUSTOMER CONDUCT
We reserve the right to refuse service or remove any customer exhibiting harassment, threats, abusive behavior, or disruption in-store. Repeated misconduct may result in permanent denial of service.

SECTION 11 - INTELLECTUAL PROPERTY
All content and design on our Services is owned by Virtue Bowling Supply or its licensors. You may not reproduce, distribute, or modify our content without written consent. Trademarks, logos, and names used on our Services are the property of Virtue Bowling Supply or respective owners.

SECTION 12 - OPTIONAL TOOLS
Third-party tools may be available via our Services. These are provided "as is" without warranty. Use is at your own risk and subject to the third-party provider's terms.

SECTION 13 - THIRD-PARTY LINKS
We may link to third-party sites. We are not responsible for their content or services. Use these links at your own discretion.

SECTION 14 - RELATIONSHIP WITH SHOPIFY
Virtue Bowling Supply is powered by Shopify. However, Shopify is not responsible for any transactions made through our Services. You agree to hold Shopify harmless from any claims related to purchases made at Virtue Bowling Supply.

SECTION 15 - PRIVACY POLICY
Use of our Services is subject to our Privacy Policy [LINK] and Shopify’s Privacy Policy [LINK]. Personal data may be processed and shared with Shopify and other service providers.

SECTION 16 - FEEDBACK
By submitting reviews or other feedback, you grant us the right to use it for business purposes. You must have rights to all submitted content and agree not to post anything unlawful or harmful.

SECTION 17 - ERRORS, INACCURACIES AND OMISSIONS
We may correct errors or inaccuracies on our Services at any time without notice. We reserve the right to cancel or modify orders affected by such errors.

SECTION 18 - PROHIBITED USES
You may not misuse our Services. This includes using it for illegal purposes, to harm others, to transmit malware, or to interfere with operations. We reserve the right to suspend or terminate accounts that violate these rules.

SECTION 19 - TERMINATION
We may terminate your access to Services at any time without notice. Terms that by their nature should survive termination will continue to apply.

SECTION 20 - DISCLAIMER OF WARRANTIES
All Services and products are provided "as is" and "as available." We disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose. Use of the Services is at your own risk.

SECTION 21 - LIMITATION OF LIABILITY
To the maximum extent permitted by law, we are not liable for any indirect, incidental, or consequential damages. This includes, but is not limited to, loss of profits, revenue, or data, even if we were advised of the possibility of such damages.

SECTION 22 - INDEMNIFICATION
You agree to indemnify and hold harmless Virtue Bowling Supply, Shopify, and our affiliates, employees, and partners from any claims arising from your use of the Services, violation of these Terms, or infringement on any rights.

SECTION 23 - SEVERABILITY
If any provision of these Terms is held to be invalid or unenforceable, the rest remain in effect.

SECTION 24 - WAIVER; ENTIRE AGREEMENT
Our failure to enforce any part of these Terms does not constitute a waiver. These Terms constitute the entire agreement between you and us.

SECTION 25 - ASSIGNMENT
You may not assign your rights or obligations under these Terms without our written consent. We may assign these Terms without restriction.

SECTION 26 - GOVERNING LAW
These Terms are governed by the laws of the state where Virtue Bowling Supply is headquartered. You agree to jurisdiction and venue in those courts.

SECTION 27 - HEADINGS
Headings are for convenience only and do not affect interpretation.

SECTION 28 - CHANGES TO TERMS OF SERVICE
We may update these Terms at any time by posting the new version. Material changes will be communicated via our website or by email. Continued use of the Services constitutes acceptance of the new Terms.

SECTION 29 - CONTACT INFORMATION
For questions about these Terms, contact:
Virtue Bowling Supply
orders@virtuebowling.com
1515 N Gilbert, RD, Ste 107, PMB 507, Gilbert, AZ 85234
1-844-VIRTUE3

L18156123